Privacy Policy

Privacy Policy

Introduction

Welcome to https://divorce-mediation-marriages.storysurge.net (referred to as “the Company,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of information from users visiting our website, utilizing our applications, and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These entities have their own privacy policies governing user data collection and processing.

Processing Activities

This Privacy Policy is relevant when you engage in any of the following activities:

  1. Using our applications and accessing various features as an authorized user.
  2. Visiting our website, including browsing content, making inquiries, or posting feedback.
  3. Subscribing to receive newsletters, emails, or other communications from us.
  4. Providing personal information through forms or interactions with our customer support team.

Personal Data Collection

We collect various types of personal data to enhance your experience and deliver tailored services. The categories of data we gather include:

  1. Account Information: User names, email addresses, contact details, and passwords used for account creation.
  2. Payment Information: Credit or debit card details, billing addresses, and payment history for processing transactions.
  3. Financial Data: Income levels, investment information, and other financial records relevant to our services.
  4. Purchase Details: Products or services bought from us, including quantities, prices, and order dates.
  5. Mobile Device Identifiers: Unique device IDs, mobile network information, and browser types for analytics and personalization.
  6. Location Data: Geolocation data provided by your device to offer location-based services.
  7. Feedback and Reviews: Comments, ratings, and reviews you submit about our products or services.
  8. Social Media Information: User profiles, posts, and interactions shared on social media platforms when you connect with us.
  9. Product Interest: Information about the products or content that interests you based on your browsing behavior.

We obtain this data through direct user input, automated tracking technologies (such as cookies), and third-party providers who assist in data collection and processing.

Cookies and Data Collection Technologies

We employ cookies and similar technologies to enhance user experience and gather analytics. Cookies can be categorized into:

  1. Strictly Necessary: These ensure basic functions of our website, such as login sessions and secure transactions.
  2. Preference: Used to remember your preferences and settings for a personalized experience.
  3. Analytics: Help us analyze user behavior to improve our services and content.

Users can manage their cookie preferences through our Cookie Manager, allowing control over non-essential cookies.

Data Retention and Deletion

We adhere to data retention policies as required by applicable laws and regulations. Personal data is retained for the duration of your interaction with us or as long as necessary for the fulfillment of specific purposes, such as:

  • Processing transactions and providing related services.
  • Maintaining account security and preventing fraud.
  • Complying with legal obligations and regulatory requirements.
  • Supporting customer service operations.

Once the data is no longer required for these purposes, we securely delete or anonymize it to protect your privacy.

Security Measures

We implement robust organizational and technical safeguards to secure your personal data. These measures include:

  • Encryption of data during transmission and storage.
  • Engaging trusted third-party processors who adhere to strict security standards.
  • Regularly testing and updating our security protocols to prevent unauthorized access.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for adults, and we encourage parents to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Ask for the deletion of your personal data in specific circumstances.
  • Restriction: Limit our processing of your data while we verify its accuracy or address a dispute.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment based on your exercise of rights related to your data.

To exercise these rights or have any data-related inquiries, please contact our Data Privacy Team at [email protected]. We will respond in a timely manner as per applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for changes. Material updates will include clear indications of the changes made, along with effective dates.

Contact Information

For general inquiries, technical support, or data privacy-related matters, please reach out to us via:

  • Email: [email protected]
  • Postal Mail: Privacy Compliance Department, Divorce Mediation Marriages, [Address]

We are committed to addressing your concerns and ensuring transparent data practices.